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Floral Manager

Company Name: Dillons
Position Type: Employee
FLSA Status: Non-Exempt



Position Summary:

Implement all company and division policies to achieve maximum sales and profits in the Floral department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Develop maximum customer relations by floral department personnel through personal example of friendliness and courtesy and implementation of all company policies.
  • Be perceptive and handle customer complaints.
  • Responsible for receiving, processing, and producing Florist Transworld Delivery orders for delivery
  • Coach and train on pricing, price marking, rotation, stocking, insuring the proper emphasis on customer courtesy and productivity.
  • Provide active support of our Customer 1st culture.
  • Plan, organize, direct and control the activities of the Floral Department.
  • Direct the receiving, storing, pricing, and merchandising of all floral products.
  • Order properly to maintain adequate stock and supplies and guard against waste and pilferage.
  • Maintain and submit required records and reports and use them effectively.
  • Maintain effective and good house cleaning in all areas
  • Analyze continuously all aspects of Floral Department and periodically make changes or make recommendations to store manager.
  • Promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Willing to work weekends and holidays.
  • Effective written and verbal communication skills.
  • Ability to make intelligent decisions quickly.
  • Strong Florist Transworld Delivery computer and organizational skills.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
  • Understanding of all key components of department operations.
  • Working knowledge of floral arrangement and care of plants and cut flowers.
  • Adept at communication with employees, customers, and supervision.

Desired Previous Job Experience:

  • Past work record reflects dependability and integrity.
  • Prior Floral experience.
  • Supervisory skills.


Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): Day; Evening; Overnight

Regions: Midwest


Jobs at Dillons, Baker's, and Gerbes: At Dillons, Baker's, and Gerbes, we are always looking for friendly and reliable people for a variety of positions, including management opportunities for those with retail management experience. We offer competitive wages and benefits, a flexible schedule, and room for career advancement. If you're interested in a new opportunity with our company, complete an online application today.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  KS || Topeka || 4015 Sw 10Th Ave || 66604 || Dillons || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None 

Nearest Major Market: Topeka

Job Segment: Merchandising, Manager, Retail, Management, Customer Service

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