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Front End Lead

Company Name: Food 4 Less
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the Front End Department in reaching sales and profit goals and monitor all established quality assurance standards. Assist in directing and supervising customer service as well as Cashier, Universal and Customer Service Clerk duties. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
  • Assist with monitoring and control supply expenses for the department.
  • Assist with managing cash control, the transfer of all money to/from the registers and store safes, sales and cash items and records for the store.
  • Manage Front-end associates including cashiers, universal and customer service clerks to provide adequate department coverage.
  • Collaborate with Front-end associates and promote teamwork.
  • Provide mentoring and training for all associates assigned on the Front End.
  • Display a positive attitude.
  • Stay current with present, future, seasonal and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Ability to make sound decisions in the store's best financial interests under pressure in a fast-paced environment.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks, issues, accidents and illegal activity, including: robbery, theft or fraud.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Retail or Customer Service experience

Desired Previous Job Experience

  • High school diploma or equivalent
  • Management experience

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening

Regions: West

 


 

Jobs at Food 4 Less: At Food 4 Less, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Food 4 Less is always looking  for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Food 4 Less, we invite you to complete an online application today.

 

Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States.  Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  IL || Chicago Heights || 1333 Western Ave || 60411 || Food 4 Less || [[mfield2]] || Customer Service || Employee || Non-Exempt || Part-Time || None 


Nearest Major Market: Chicago

Job Segment: Front End, Food Safety, Quality Assurance, QA, Technology, Part Time, Quality