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Customer Service Cashier

Department: FM Store Operations
Position Type: Employee
Position Reports To: Customer Service Manager
Position Supervises: N/A
Pay Level:
FLSA Status: Non-exempt



Position Summary:

Assist customers and process sales. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

  • Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes
  • Complete file maintenance log for price discrepancies
  • Maintain cleanliness of checkstand area to housekeeping standards
  • Answer telephones
  • Comply with all corporate policies
  • Promote and follow Company initiatives
  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale
  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

  • Maintain all store accounting functions
  • Prepare bank deposit of excess funds (cash and checks)

Customer Service Desk:

  • Opens and closes desk
  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
  • Provides lottery service (except Alaska) and fish and game licenses
  • Sends/receives faxes
  • Administers lost and found
  • Runs vendor reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High school diploma or general education degree (GED); or combination of relevant education and experience
  • Six months Cashier experience to work at Customer Service Desk
  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in and Alaska if selling tobacco
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis, work any shift and work overtime as needed
  • Ability to organize/prioritize tasks/projects
  • Accuracy/attention to detail

Desired Previous Job Experience:

  • Knowledge of Fred Meyer policies, procedures, and organizational structure
  • Related retail experience


Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Driver's License
Shift(s): [[mfield4]]

Regions: West




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