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Service Fish Section Manager

Department: [[Food]]
Position Type: [[Employee]]
Position Reports To: [[Meat Section Manager]]
Position Supervises: [[Meat and Service Fish Counter Clerk]]
Pay Level: [[Hourly]]
FLSA Status: [[Non-Exempt Union/Non-Union]]



Position Summary:

Manage and maximize the financial performance of the Service Fish department and maintain excellence in customer service and sales. Role model and demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety of self and others.

Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

Essential Job Functions:

  • Model "Customer 1st" behavior; deliver and encourage other associates to deliver excellent customer service
  • Maintain compliance with corporate policies/divisional standards including merchandising, food safety, signing, conditioning, stockroom, fixtures usage and maintenance, labor agreements, quality ordering functions, shrink control, shipping/receiving, salvage, freight receiving/stocking procedures, early breakdown (ERB) standards
  • Coordinate merchandising of the department floor; manage/execute planograms; plan ads/store events; maintain salvage procedures; review Intersection Transfer reports
  • Verify implementation of weekly Merchandise Specialists Notes, Off-Shelf Merchandising Notes, and Period Planners
  • Schedule completion of price changes
  • Audit scan audits, file maintenance exceptions, department supply orders, running intersection transfer log, and vendor logs
  • Promote and follow Company initiatives
  • Interview and hire new personnel
  • Sell products to customers
  • Monitor overstock/understock conditions to maintain ordering system integrity
  • Monitor daily/weekly sales; manage all financial reports
  • Respond to verbal/written customer comments/complaints/requests
  • Verify daily/weekly time and attendance functions are completed
  • Manage maintenance/repair needs
  • Complete customer incident and associate incident/accident report forms
  • Audit written distribution center returns/weekly recaps, and Returns to Suppliers
  • All store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High school diploma or general education degree (GED) plus six months Fred Meyer experience and two-three years related retail experience; or combination of relevant education and experience.
  • Minimum 18 years of age
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis
  • Ability to travel independently
  • Maintain confidentiality
  • Accuracy/attention to detail
  • Ability to organize/prioritize tasks/projects
  • Ability to work within set time frames and fixed deadlines
  • Knowledge of fish and fish products; skill in cutting fish
  • Kroger Food Safety Level 1 Certification
  • Valid driver's license
  • CPR/first aid certification
  • Fred Meyer lift truck certification/license

Desired Previous Job Experience:

  • Knowledge of Fred Meyer policies, procedures, and organizational structure
  • Proficiency with Microsoft Excel, Infopac, and current Company email
  • Experience directing/participating on project teams


Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: [[High School Diploma or GED]]
Required Certifications/Licenses: [[Drivers License]]
Shift(s): [[Varies]]

Regions: [[West]]




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