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Store Team Member

Department: LM Operations
Position Type: Employee
Position Reports To: Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt



Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Promote trust and respect among team members.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold and displaying a positive attitude.
  • Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products.
  • Responsible for being visible and actively greeting, engaging and assisting customers.
  • Stay current with present, future, seasonal and special ads and inform customers of specials.
  • Rotate all merchandise according to code dating policies. Check product quality to ensure freshness. Review sell by dates and take appropriate action.
  • Receive warehouse and DSD product as needed.
  • Order, label, stock and inventory merchandise.
  • Report pricing, product ordering and shipping discrepancies to Store Management.
  • Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
  • Understand and adhere to guidelines on restricted sale items- Alcohol, Tobacco, Fireworks, and Videos
  • Understand and adhere to all food safety regulations and guidelines including baking and food safety handling.
  • Collaborate with all team members to encourage teamwork.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify store management of any items in need of repair, including fuel and car wash operation if applicable to location.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
  • Clean and maintain property (restrooms, floors, windows, counters, exterior, etc.).
  • Adhere to all local, state and federal laws, and company guidelines.
  • Ability to Stand 100 percent of the time; lift an average of 50 pounds; push & pull carts & skids; bend, twist, turn & squat; climb on a ladder or stool; manual dexterity 100 percent of the time with both arms & legs; repetitive motion of hands & wrists.
  • Ability to fully successfully complete the cashier training program
  • Memorization of produce items and sale items
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Ability to handle stressful situations
  • Strong customer service skills
  • Knowledge of basic math
  • Effective communication and reading skills
  • Must be 18 years old

Desired Previous Job Experience:

  • Customer service experience
  • Retail Experience
  • Second language


Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Evening; Overnight

Regions: Any


local mkt jobs: Our fun and uplifting atmosphere and helpful staff aim to create a memorable shopping experience that connects to the local community. We offer competitive wages, benefits and a development program for career advancement. If you are interested in a fast-paced, dynamic store where every day is unique, we invite you to complete an online application today.


Company Overview
Kroger Family of Companies employs nearly 431,000 associates who serve customers in 2,778 retail food stores under a variety of local banner names in 35 states and the District of Columbia. Kroger and its subsidiaries also operate 2,231 pharmacies, 784 convenience stores, 323 fine jewelry stores, 1,387 supermarket fuel centers and 38 food production plants in the United States. With sales of $109.8 billion in 2015, we continue to grow. Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OH || Columbus || 620 Norton Rd || 43228 || Fresh Eats MKT || [[mfield2]] || Any || Employee || Non-Exempt || Part-Time || None 


Nearest Major Market: Columbus

Job Segment: Retail Sales, Bank, Banking, Food Safety, Retail, Finance, Quality