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Wine Steward

Date: Mar 13, 2018

Location: Peoria, AZ, US, 85383

Company: Kroger

Company Name: Fry's Food Stores
Position Type: Employee
FLSA Status: Non-Exempt



Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Promote trust and respect among associates

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
  • Offer product samples, consistent with company guidelines and applicable laws, to help customers discover new items or products inquire about
  • Inform customers of wine specials
  • Provide customers with products that they have requested
  • Recommend wine items to customers to ensure they get the products they want and need
  • Assist customers with pairing of wine and other items such as meat, cheeses, desserts
  • Collaborate with store chef for wine tastings and other programs featuring wines
  • Stay current with present, future, seasonal and special ads
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High school education or equivalent
  • Must be 21 years of age
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math
  • Pass wine test once employed

Desired Previous Job Experience

  • Second language (speaking, reading and/or writing)
  • Knowledge of imported and domestic varieties, the flavor profiles and how they are made
  • Knowledge of industry trends in specialty wines and beers as they relate to the consumer
  • Experience working with wine and beer
  • Retail experience
  • Second language (speaking, reading and/or writing)


Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening

Regions: West


Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona.  The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio.

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  AZ || Peoria || 25401 N. Lake Pleasant Parkway || 85383 || Fry's Food Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None 

Nearest Major Market: Phoenix

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