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Pharmacy Technician Non-Certified

Department: FRYS Pharmacy
Position Type: Employee
Position Reports To: Pharmacy Manager or Pharmacist on Duty/Store Management
Position Supervises: N/A
Pay Level:
FLSA Status: Non-Exempt



Position Summary:

Create an outstanding patient experience through exceptional service and patient care. Establish and maintain a safe and clean environment that encourages our patients to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

· Assist in the delivery of safe and accurate pharmacy services

  • Promote trust and respect among associates
  • Create an environment so customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
  • Label, stock and inventory department merchandise
  • Report product ordering/shipping discrepancies to the department manager
  • Display a positive attitude
  • Recognize company insurance programs
  • Ability to operate computer system
  • Input data accurately into the pharmacy system
  • Adhere to all local, state and federal guidelines pertaining to the practice of Pharmacy and health and civil code regulations
  • Ensure compliance with all state, county and local weights and measures laws and labeling requirements
  • Gather and record information needed to fill prescriptions
  • File written prescriptions after dispensed
  • Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions
  • Process insurance forms and verify payments
  • Keep counter and work areas clean and organized at all times
  • Take medication to shelves
  • Receive refill requests from patients over the phone
  • Obtain and secure patient health information
  • Learn about over-the-counter drugs and answer customer questions in accordance with federal guidelines. (Only licensed Pharmacists may recommend over-the-counter drugs)
  • Place completed prescriptions in the appropriate pick-up area
  • Maintain a clean, attractive, and friendly department for customers
  • Observe scheduled or assigned shifts at all times
  • Adhere to HIPAA Regulations and uphold Patient Privacy rules
  • Understand the store's layout and locate products when requested by customer
  • Maintain an awareness of inventory/stocking conditions and note discrepancies in inventory
  • Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management
  • Properly inspect equipment and notify appropriate department or store manager of any items in need of repair
  • Notify management of customer or employee accidents
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • High School diploma or Equivalent
  • Arizona State Board of Pharmacy license
  • Pursue PTCB Certification within 12 months of date effective in the Pharmacy Department
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math

Desired Previous Job Experience

  • Retail pharmacy experience
  • Second language (speaking, reading and/or writing)


Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: Other
Shift(s): [[mfield4]]

Regions: West






Nearest Major Market: Phoenix

Job Segment: Pharmacy, Technician, Patient Care, Pharmacy Tech, QA, Healthcare, Technology, Quality

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