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General Team Member - Metro Market Level Program

Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-Exempt
 

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment.  Promote and deliver a shopping experience focused on providing excellent customer service by developing technical expertise and functional knowledge of multiple departments and roles within the store.  Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Develop functional knowledge of multiple departments/roles within the store (e.g. cashier, deli clerk, bagger, Bakery, Deli, Meat, Front Desk, etc.) and follow standard operating procedures (SOP’s).
  • Properly operate all applicable equipment (cash register, stove, deli slicer, pallet jack, compactor, carts, mop, scraper, and cleaning utensil) per company guidelines.
  • Conduct product sales events and food demonstrations; properly set up the demo station, prepare/cook food for sampling and ensure the demo station is clean and appealing for the presentation.
  • Efficiently bag the customer’s groceries including parcel pickups.
  • Retrieve/collect shopping carts and ensure there is a sufficient supply for the customers.
  • Restock/replenish product; verify freshness date, rotate, block and face product.
  • Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. (e.g., pick up floor, collect and clear carts of debris, clean/stock registers, fill bag stations, perform shop backs, straighten magazines, fill check stand merchandise, and additional department maintenance functions).
  • Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
  • Assist general team members as needed.
  • Physical demands include, but are not limited to, frequent turning, standing in one location, reaching, stooping/bending, kneeling, walking, lifting/carrying objects 40 to 80 lbs., and pushing/pulling objects 70 to 650 lbs., and exposure to outside temperatures. Occasional standing or walking on uneven ground, squatting, kneeling, pushing/pulling objects 650 to 1,000 lbs.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications: 

  • High school education/GED or currently enrolled
  • Effective interpersonal, communication and customer service skills
  • Ability to work in a fast paced environment; takes initiative
  • Friendly, approachable and outgoing demeanor/team player
  • Sound judgement/decision making skills
  • Ability to read/interpret documents
  • Basic math skills (counting, addition, and subtraction)

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening
Regions: Midwest

States: Wisconsin
Keywords:

 

Jobs at Roundy's:  At Roundy's, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love. 

 

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 

 Posting Notes:  WI || Brookfield || 17630 W Bluemound Rd || 53045 || Roundy's || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None 

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