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Administrative Warehouse Services

Company Name: Kroger Logistics
Position Type: Employee
FLSA Status: Non-exempt



Position Summary:

Support the team in clerical and administrative tasks. Provide optimum customer service and resolve inquiries related to order discrepancies. Monitor shift production and workflow and ensure inventory accuracy with the goal of first-contact resolution. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Respond to and resolve store/buyer inquiries and claims
  • Provide distribution center (DC) leadership utilizing information that could prevent future losses
  • Process store delivery claims for credit
  • Resolve any inventory discrepancies
  • Set up new product items into inventory systems
  • Research accounting questions on purchase orders, invoices, and billings of product received
  • Prepare handbill for product returned to the DC from stores
  • Track late deliveries
  • Manage warehouse supplies and equipment inventory
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications & Education:

  • High school diploma or GED equivalent preferred
  • 2 + years of warehouse experience
  • Ability to work independently as well as be a team player
  • Ability to multitask
  • Ability to organize and prioritize a variety of tasks/projects
  • Ability to problem solve with a goal of first-contact resolution
  • Ability to maintain composure in stressful situations
  • Strong attention to detail
  • Sense of urgency when dealing with customers
  • Excellent written and oral communication skills with the ability to effectively communicate information to all contacts
  • Proficient in Microsoft Office Suite
  • Willingness and ability to learn new software applications with minimum difficulty

Desired Previous Job Experience:

  • Understanding of case pick, piece pick, shipping, and receiving functions
  • Customer service center and technical support
  • Inventory control
  • Exposure to production roles in warehouse
  • Understand the product flow through facility
  • Expertise with multiple computer systems, warehouse inventory network (WIN), radio frequency inventory (RFI), and Vo-collect and a demonstrated ability to adapt to new technology


Education Level: None
Required Travel: None
Required Certifications/Licenses: None
Position Type: Full-Time

Regions: South


Jobs at Kroger Logistics: Kroger Logistics is a best-in-class supply chain team that services our more than 2,500 grocery and convenience stores that stretch coast-to-coast across the U.S., including Alaska. We are comprised of more than 30 distribution centers, regional freight centers, transportation and office locations. In Kroger Logistics, we offer career opportunities in Safety, Professional Driving, Warehouse Operations, International Logistics, Engineering, Supply Chain and Human Resources. If you are looking for an ever-changing, fast-paced environment focused on supporting our Customer 1St Strategy, we welcome your online application.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  KY || Florence || 251 East Mt Zion Road || 41042 || Kroger Logistics || None || Logistics/Supply Chain || Employee || Non-Exempt || Full-Time || None 

Nearest Major Market: Cincinnati

Job Segment: Engineer, Clerical, Administrative Assistant, Technical Support, Engineering, Administrative, Technology

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