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Jacksonville - Customer Service Delivery Driver

Company Name: Kroger Logistics
Position Type: Employee
FLSA Status: Non-Exempt
 

Position Summary

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Provide excellent customer service while delivering orders to the customer
  • Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • Ensure a high degree of professionalism and personal presentation when interacting with customers
  • Drive a company vehicle safely and in accordance to Kroger's driving standards
  • Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • Control and maintain an accurate record of customer deliveries
  • Assist fellow drivers that may encounter difficulties while out delivering
  • Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
  • Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
  • Complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • Operate company provided technology devices for mapping and customer interaction
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • Valid driver's license
  • Excellent communication and customer service skills
  • Must have a good driving record
  • Ability to operate a delivery van and handheld tablet device
  • Must be able to lift up to 30 lbs. with or without reasonable accommodation
  • Must be at least 21 years old
  • Desired Previous Experience/Education

  • High School Diploma or GED
  • Any customer service experience
  • Any delivery driver experience
  • Education Level: High School Diploma/GED Desired
    Required Travel: None
    Required Certifications/Licenses: Driver's License
    Position Type: Full-Time

    Regions: Any

    States: Florida
    Keywords:

     

    Jobs at Kroger Logistics:  To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

    Below is a list of some of the benefits we offer our associates.

    Health & Well-being Benefits:

    • Health care benefits
    • Paid time off such as vacation, sick leave, and parental leave
    • Mental and emotional support resources through our Employee Assistance Program

    Financial Benefits:

    • Participation in a 401(k) plan, subject to certain eligibility requirements
    • Group term life insurance eligible
    • Eligible for an annual bonus based upon company performance
    • Associate discounts

    Growth and Development Benefits:

    • Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
    • Robust internal training and development resources to grow your career

    We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     Posting Notes:  FL || Jacksonville || 9501 Arlington Expresswa || 32225 || Kroger Logistics || None || Logistics/Supply Chain; Manufacturing; Operations || Employee || Non-Exempt || Full-Time || Driver's License 

     


    Nearest Major Market: Jacksonville

    Job Segment: Delivery, Counseling, Food Safety, Equity, Customer Service, Retail, Healthcare, Quality, Finance

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