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Solutions Support Manager - Full Time, Great Benefits, Specialty Pharmacy - Required

Company Name: Kroger Specialty Pharmacy
Position Type: Employee
FLSA Status: 



Position Summary

Assist the KSP Innovation Leader to identify opportunities and develop and implement solutions for Kroger Specialty Pharmacy (KSP) business functions. Support Kroger Health and KSP strategy by coordinating with cross functional teams within Kroger Specialty, Kroger Health and General Office (G.O.). Develop strategic solutions working collaboratively with stakeholders in support of our vision and mission. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Assist in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, improve our patient's experience and associate's experience
  • Contribute to overall business planning processes, applying a current knowledge and future vision of business trends as related to the organization's competitive position
  • Coordinate the implementation of collaborative efforts with key stakeholders to achieve company objectives
  • Work with Finance to document the financial impact of improvements
  • Maintain relationships with vendors to research, test, develop, and/or implement solutions
  • Travel to other Specialty Pharmacy locations based on business need
  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
  • Participate in variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
  • Perform other related duties as assigned
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • High School Diploma or GED
  • 3+ years specialty pharmacy experience
  • Knowledge of Pharmacy Operations and processing software (for example, CPR+)
  • Strong communication; listening, speaking and writing skills
  • Strong interpersonal skills
  • Proficient in MS Office Suite and demonstrated ability to work effectively within Word, Excel and PowerPoint
  • Desired Previous Experience/Education

  • Associate Degree
  • Demonstrated analytical, quantitative and organizational skills providing the ability to analyze performance metrics, identify trends and anomalies, and recommend needed improvements
  • Proven leadership of cross-functional teams toward completion of a business objective
  • Excellent facilitation skills with the ability to drive toward solutions
  • Exceptional leadership and management skills and ability to motivate, develop, and inspire a team while creating a highly empowered organization

    Education Level: High School Diploma/ GED Required
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]

    Regions: Any


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  FL || Lake Mary || 3200 Lake Emma Drive || 32746 || Kroger Specialty Pharmacy || None || Human Resources; Specialty Pharmacy || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Orlando

    Job Segment: HR, Pharmacy, Developer, Compensation, Manager, Human Resources, Healthcare, Technology, Management

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