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Nurse Specialist - Telephonic Remote Role with Great Benefits!! (Auto Immune Experience Preferred)

Company Name: Kroger Specialty Pharmacy
Position Type: Employee
FLSA Status: N/A



Position Summary

Perform duties to provide education and support to patients on service with the pharmacy, in areas related to specific disease and medication management, clinical support options available, and follow up, guided by defined educational modules and working within the limits of standard or accepted practice. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

  • Respond to patient inquiries regarding diseases for which the pharmacy is providing medication
  • Provide education and support regarding disease process, medication mechanism of action, medication dose, frequency and storage, side effect management, emergency procedures, and information regarding clinical program support options
  • Provide clinical support to patients related to medications not included in the disease program linking them to the pharmacy
  • Document interactions and encounters with patients to maintain accurate records and for use in follow up activities
  • Follow up with patients, prescribers, internal associates and others to provide or obtain information as appropriate based on information provided in consultation with patients
  • Assist Operations/Clinical department associates with clinical support for prior authorization, billing or other administrative functions, during periods of high volume, to maintain work flow and meet customer service imperatives
  • Provide support as on-call clinician as required
  • Travel to attend therapy specific events to support the business needs may be required in some jurisdictions
  • Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements
  • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies
  • Perform other related duties as assigned
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • Associate Degree in Nursing
  • Valid RN license in good standing status within respective employed state
  • 2+ years of experience in nursing
  • Some jurisdictions where this role is performed may require that associates have their compact RN license or are eligible to obtain their compact RN license
  • Strong knowledge of specific disease process and related medications, their mechanisms of action and specific management issues
  • Strong communication skills; listening, writing and speaking
  • Knowledge of and skilled usage of Microsoft Office software and Internet research tools
  • Knowledge of and skilled usage of pharmacy systems or similar software tools
  • Demonstrated understanding of regulatory requirements and organizational policies relating to patient information and consultation services
  • Desired Previous Experience/Education

  • Any experience in patient education and/or specialty pharmacy environment
  • Bachelor's Degree in Nursing

    Education Level: Associates Required
    Required Certifications/Licenses: Other
    Position Type: Full-Time 
    Shift(s): [[mfield4]]

    Regions: Any


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  TX || Richardson || 1748 N. Greenville Ave. || 75081 || Kroger Specialty Pharmacy || None || Specialty Pharmacy; Health & Wellness; Patient Care; Specialty Infusion || Employee || Non-Exempt || Full-Time || Other 

    Nearest Major Market: Dallas
    Nearest Secondary Market: Fort Worth

    Job Segment: HR, Nursing, Law, Pharmacy, Patient Care, Human Resources, Healthcare, Legal

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