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Director, Store/Associate Technology Core Services

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 



Position Summary

Lead and direct a technology organization that is focused on building technology solutions to enable store associates to work smarter and more efficiently. Using a product led approach and modern DevOps strategies, deliver innovative solutions with high availability across our stores. Drive best practices in reliability engineering and support in leading the core data, services, Android, and metrics/reporting teams. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Drive the strategy and technology solutions in support of Store and Associate Technology throughout the enterprise to satisfy a customer experience of anything, anytime, anywhere while delivering a more simplified associate experience
  • Drive decision making on technology solutions for associate technology in core data, services, Android, reliability engineering, and metrics/reporting
  • Lead teams to deliver innovative technology solutions using agile best practices and design standards in a speed that matters that supports enterprise scale
  • Innovate, develop, and drive strategic initiatives including In Stock, Cost to Serve, Fresh or other key associate initiatives working closely with product management, design, Retail Operations and other business units
  • Provide leadership to ensure clarity between ongoing projects and the strategic objectives of the company
  • Collaborate with other leaders, advisors, and partners in the formulation and execution of the technology strategies in support of the company's overall business plan
  • Lead strong business acumen and its application to drive business solutions
  • Communicate with associates and senior management on the vision, strategy and plans for the technology assigned group
  • Evaluate, recruit, motivate and mentor a growing world-class technology team
  • Drive continuous improvement in operational efficiency of the department and across the broader organization
  • Plan, execute and manage initiatives and resources to meet and where possible be favorable to our expense and capital budgets
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • Bachelor's Degree in Computer Science/Engineering or related field
  • 10+ years successful experience as a software technology manager of large agile teams and complex multi-stakeholder projects
  • Any experience with modern DevOps and reliability principles and practices, software engineering for native applications, and cloud operations
  • Any experience in business case development, product scoping and project planning with development teams
  • Any experience delivering innovative results in previous roles and have strong knowledge of industry trends and industry competition
  • Any strong performance management experience of large work groups
  • Strong problem-solving and decision-making skills
  • Understanding of technology to support Omni channel experiences
  • Understanding of service-oriented architecture/cloud
  • Demonstrated capability to build, mentor and maintain an inclusive team-based environment
  • Proven ability to think and contribute at the strategic level
  • Demonstrated knowledge of service-oriented and event driven architecture solutions
  • Desired Previous Experience/Education

  • Master's Degree

    Education Level: Bachelor's Required
    Required Travel: Up to 25%
    Required Certifications/Licenses: None
    Position Type: Full-Time
     Regions: Any; General Office- Cincinnati


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     Posting Notes:  OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Cincinnati

    Job Segment: Manager, Engineer, Developer, Computer Science, Management, Retail, Engineering, Technology

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