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Kroger Technology Vendor Manager

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Line of Business: Infrastructure Services

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Additional Technology Information: 


Position Summary

Oversee administration and management of vendor relationships associated with the technology organization. Develop, operate and improve vendor management processes, perform analysis of and provide recommendations for vendor relationships. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Understand business priorities across the technology organization and assess industry trends to identify vendor partnerships to accelerate innovation and deliver competitive advantages
  • Consult with Enterprise Sourcing, Technology teams and business units on evaluation of vendor proposals, review of contractual business terms and vendor selection
  • Lead invoicing and expense allocation for staff augmentation and managed service vendors; serve as initial escalation point for technology managers on invoicing or account allocation issues
  • Leverage multiple communication tools and channels to educate and advise the technology organization on vendor management processes and best practices
  • Implement and execute governance processes to ensure vendor accountability to agreed contractual terms
  • Coordinate and manage immigration requests from 3rd parties for contract resources
  • Plan and execute strategic vendor events and site visits that provide technology leadership key insights to vendors capabilities and operations
  • Partner with Enterprise Sourcing to negotiate incremental business or cost reductions with existing vendors
  • Conduct regular vendor performance reviews and communicate successes and opportunities to both vendor leadership and internal business partners. Identify and refine key performance indicators for technology vendors
  • Develop a vendor portfolio and manage vendor relationships throughout the vendor life-cycle with input from Enterprise Sourcing, Technology Leadership and Service Area Management
  • Coordinate vendor discussions and provide insight to vendor management best practices within technology
  • Minimum Position Qualifications

  • 5 years in a vendor management role or comparable vendor management responsibilities
  • 3 years developing and executing strategies for vendor relationship management
  • 2 years experience with contract negotiation and management responsibilities
  • 3 years in an analytical role
  • Delivered innovative results and possess strong knowledge of industry trends and industry competition
  • Strong leadership skills with the ability to manage and communicate effectively to all levels of the organization
  • Ability to identify improvement opportunities and develop and execute an improvement plan
  • Versatility and flexibility to respond and adapt quickly and effectively to multiple priorities
  • Excellent interpersonal skills with the ability to build strong team dynamics and relationships with cross-functional teams
  • Strong problem-solving and decision-making skills
  • Proficient with Microsoft Office
  • Desired Previous Experience/Education

  • Process documentation tools such as Visio or Aris
  • Previous experience managing capital/expense budgets
  • Prior Project/Program Management or Business Analyst experience
  • Bachelor's Degree in in a business-related discipline
  • Education Level: None
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


    Company Overview
    Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States.  Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Cincinnati

    Job Segment: Information Technology, IT Manager, Program Manager, Developer, Manager, Technology, Management