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OCM & Training Leader

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 10-11

Line of Business: 

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Additional Technology Information: 


Position Summary

Drive adoption of change initiatives across technology teams required to meet business objectives. Focus on the strategy of change management and the people side of change, including changes to business processes, systems and technology, job roles, organizational structures, and associate training. Supervise a team in rolling out OCM and training initiatives that will drive faster adoption, greater utilization and higher proficiency to achieve strong business results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Manage and support teams in integrating change management and training activities into their project plans
  • Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions
  • Implement the Kroger Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition efforts
  • Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Conduct readiness assessments evaluate results and present findings in a logical and easy-to-understand manner
  • Develop a set of actionable and targeted change management plans including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan
  • Partner with Kroger Learning & Development COE to provide input on training materials
  • Coordinate conduct and measure training deployment and competencies
  • Create and manage measurement systems to track adoption, utilization and proficiency of individual changes
  • Identify resistance and performance gaps, and work to develop and implement corrective actions
  • Develop training/supporting materials and deliver OCM training to the organization; both formal and informal learning events
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • 5+ years Experience leading large scale change initiatives within Technology Teams (Level 10)
  • 8+ years Experience leading large scale change initiatives within Technology Teams (Level 11)
  • Any Experience and knowledge of change management principles and methodologies
  • Familiarity with project management and process improvement methodologies and tools
  • Certified by a professional Change Management organization as a Change Management Professional
  • Excellent oral/written communication skills
  • Demonstrated leadership capability and ability to influence others without formal authority
  • Demonstrated ability to prepare, interpret and make decisions based on qualitative and quantitative data
  • Problem solving and root cause identification skills
  • Able to work effectively at all levels in an organization
  • Ability to travel independently
  • Desired Previous Experience/Education

  • Bachelor's Degree in Business Administration, Organizational Behavior or HR management
  • Education Level: None
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  OH || Blue Ash || 11450 Grooms Road || 45242 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Cincinnati

    Job Segment: Developer, Change Management, Project Manager, Business Process, Technology, Management

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