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Assistant Process Change Manager - Meat/Seafood

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt



Position Summary

Assist in the leadership of the solutions team and coordinate the development of solutions and projects. Direct the use of lean tools and methodologies to gather, summarize, and analyze data necessary for solution development, testing, and rollout. Support Freshness & Standards’ objectives and coordination with cross functional teams within General Office (G.O.) and divisions. Develop solutions working collaboratively with stakeholders from G.O., divisions and store associates in support of our Customer 1st strategy. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Assist in leading the process design team in the development of efficient enterprise-level business processes that improve and simplify work methods, deliver financial benefits, and improve our customers’ shopping experience
  • Ensure best practices and rollout support that align with the Customer 1st strategy are successfully implemented
  • Establish and maintain professional relationships with division leadership and division associates, including the division rollout manager, to understand, summarize and define work processes (current and future state)
  • Guide the facilitation of working sessions to develop current/future state work processes
  • Model, document and update standards
  • Partner with Corporate Training and Development to develop training modules consistent with standards
  • Consult with business specialists to develop and recommend potential business and technology solutions
  • Collaborate with the Finance department to document the financial impact of process improvements
  • Partner with the vice president and director of Solutions Development to understand and guide the business and its priorities
  • Define and document current/future state business processes, identify process improvement needs and develop plans to communicate and implement suggested improvements
  • Travel independently to divisions and stores to document and measure work processes
  • Supervise and coach direct reports in the performance of their duties; complete performance excellence discussions and provide feedback to direct reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • 3+ years’ experience in business project management/process improvement
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems
  • Ability to lead a team of highly driven and talented individuals
  • Ability to prioritize and assign work according to business priorities and strategies
  • Strong analytical and conceptual skills
  • Understanding of organizational impacts that result from changes to business processes/technologies
  • Ability to lead the development, re-engineering, and documentation of business processes
  • Ability to escalate issues appropriately and drive them to resolution
  • Excellent facilitation skills with the ability to drive toward solutions
  • Ability to maintain a solutions-focused approach
  • Knowledge of lean tools and methodologies
  • Knowledge of in-store activities, including observations, performance measurements and summarizing observations
  • Ability to work overnight/unusual hours to perform in-store tasks as needed
  • Ability to travel independently (<75%)

Desired Previous Job Experience:

  • Leading Lean/Six Sigma experience
  • Senior Process Specialist
  • Green Belt trained/certified


Education Level: Bachelor's Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
 Regions: General Office- Cincinnati


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Freshness & Standards; Retail Operations || Employee || Exempt || Full-Time || None 

Nearest Major Market: Cincinnati

Job Segment: Grocery, Change Management, Engineer, Lean Six Sigma, Manager, Retail, Management, Engineering

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