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Behavioral Analyst

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 86
Line of Business: 

See what life is like at Kroger Technology

at https://www.kroger.com/livekt

 

 

Additional Technology Information: 
• 4+ years' experience using Power BI, Adobe Analytics Tableau, or other industry leading analytics tools for reporting/ connecting and data visualizations • Demonstrated ability to present actionable insights to business stakeholders • Ability to identify opportunities and act on them both problem solving skills and analytical skills • Ability to prioritize projects with minimal supervision; must be impeccably organized • Coding skill languages such as SQL, R, NoSQL Hadoop and/ or Python • Knowledge of data gathering, cleaning, and transforming techniques • Familiarity with web data, traffic, e-Commerce, navigation/path analysis, search, and testing methodologies • Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines

 

Position Summary

Work cross-functionally to generate measurement plans, actionable insights and deliver channel performance reporting for targeted digital interactions for individuals and households. Perform analysis across multiple data platforms to support the development and creation of data-driven insights to enable decision-making.?Perform advanced analysis to gauge customer engagement, response, and behavior with digital capabilities and tools.? Partner across the matrix organization to create integrated measurements and reporting models that deliver insight across all digital platforms.? Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Manage Adobe Analytics and other tools to analyze and report on customer behavior on our web and mobile platforms
  • Guide stakeholders in identifying measurement plans and key performance indicators (KPIs) for their areas and build reporting that provides insight in the performance of their areas
  • Perform deep dive analysis and present actionable insights for specific initiatives and roadmaps
  • Provide pre and post feature launch analysis of performance with insight based on success metrics
  • Support a data-driven culture, educating the digital organization on everyday use of data as a resource
  • Measure site usability and effectiveness, and present actionable insights and recommendations based on data results and best practices
  • Build custom analytics dashboards and reports that can effectively present digital performance to the appropriate audiences aligned to KPIs
  • Assist in providing guidance and recommendations for measurements of success, KPI strategy, and product health measurements across various business units
  • Partner with a cross-functional, including external resources, to continually improve our ability to measure and evaluate customer experiences
  • Travel to work campuses to attend company meetings
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

    • Minimum Position Qualifications

  • Bachelor's Degree in Business Administration, Statistics, Marketing, Information Science, or related field
  • 2+ years experience using Adobe Analytics Google Analytics, or other industry leading analytics tools
  • Ability to prioritize projects with minimal supervision; must be impeccably organized
  • High level of attention to detail, quality, and effective oral and written communication skills along with excellent follow-through
  • Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines
  • Advanced proficiency in Microsoft Excel
  • Demonstrated ability to present actionable information to business stakeholders
  • Familiarity with web data, traffic, e-Commerce, navigation/path analysis, search, and testing methodologies

    • Desired Previous Experience/Education

  • Any SQL experience
  • Any experience in testing and optimization platforms (Adobe Target, Maxymiser, Optimizely, Visual Website Optimizer)
  • Any experience in an eCommerce environment

    • Education Level: Associates Required
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]


     

    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  OH || Cincinnati || 221 E 4th St || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None 


    Nearest Major Market: Cincinnati
    Job Segment: Developer, Database, SQL, Behavioral Health, Technology, Healthcare

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