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Digital Experience Coordinator (KTD)

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 8

Line of Business: Digital Technology

See what life is like at Kroger Technology

at https://www.kroger.com/livekt

 

 

Additional Technology Information: 

 

Position Summary

Manage the overall coordination of digital experience, including timelines, creative components, and testing to ensure successful implementation. Partner with Marketing, Merchandising, Technology and Digital to deliver our Enterprise sales goals across the digital channels. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Working across multiple teams, manage the end to end process for bringing Enterprise campaigns, initiatives and pilots to life within the digital experienc
  • Manage the cross-functional workflow with Marketing, Creative, and Digital departments to ensure team is aware of key dates, milestones and communicate any issues with management
  • Partner with departmental and product management teams to evaluate requirements and determine the best solutions for site experience initiatives
  • Partner with the User Experience (UX), Creative, and Development teams to ensure they are maintaining the integrity of the customer experience digital strategy
  • Ensure project goals are defined and monitored to keep initiatives on track
  • Manage concurrent projects, deliverables, timelines, and notifications for all site experience requests
  • Write simple creative briefs and collaborate on key corporate initiatives with digital site experience team
  • Review design requests for cohesion and logic and gather requirements and assets
  • Seek ways to continually improve team collaboration, workflow and project processes
  • Schedule and facilitate meetings to ensure timely completion of all project milestones
  • Work with appropriate teams to define success metrics and recap campaign performance; share reporting results with all stakeholders
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • 3+ years of digital experience with at least 2 years focused on ecommerce
  • Ability to lead and motivate others while maintaining and building positive business relationships and partnerships
  • Ability to navigate and optimize workflow plans to ensure on-time and on-budget delivery of campaigns/assets
  • Strong understanding of the process and critical steps needed to deliver high-quality digital marketing campaigns
  • Strong interpersonal skills and ability to work with a wide variety of individual work styles
  • Strong project leadership, prioritization, assessment, organizational and time management skills with impeccable attention to detail
  • Ability to lead and educate business partners, cross-functional team members, and suppliers
  • Ability to balance scope, cost, risk and quality while facilitating a high level of performance and agility across all teams
  • Proficient knowledge of digital marketing, user experience and ecommerce best practices
  • Excellent oral/written communication skills
  • Desired Previous Experience/Education

  • 3+ years of marketing experience in a fast-paced environment
  • 2+ years of experience with a large retailer, multi-brand company and/or agency
  • Understanding of digital marketing production processes along with campaign management experience
  • Bachelor's Degree in marketing, business or a related area
  • Education Level: None
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]


     

    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None 


    Nearest Major Market: Cincinnati

    Job Segment: Merchandising, Developer, User Experience, Retail, Technology, Marketing

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