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Process Improvement Analyst (KTD)

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: 87

Line of Business: 

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Additional Technology Information: 


Position Summary

Responsible for developing, supporting and documenting business processes, procedures and systems supporting a broad range of business and IT process. Assist in project management, implementation planning and test approach / planning. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Facilitate teams in process definition, analysis and improvements across technology organizations using scrum methodology
  • Act as the liaison between the business units, technology teams and support teams
  • Lead and facilitate the process needed to make an informed build versus buy decision
  • Lead process and requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions)
  • Lead the appropriate teams to refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications)
  • Lead the appropriate teams to build the business case and project justification
  • Identify and estimate anticipated work efforts based on priority using requirement work plans, program increment (PI) and sprint planning
  • Define and resolve dependencies, issues and risks along with identification of impacted areas through team collaboration
  • Participate in growing team competency by mentoring, providing on-the-job training to more junior associates and helping to develop training materials/process improvements
  • Lead the team and drive results with minimal authority
  • Apply an in-depth knowledge of multiple business areas, familiarity with enterprise strategies and an understanding of different technologies and industry best practices to meet/exceed business goals/priorities
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • 5+ years Process design experience, including developing and executing process improvements
  • Working knowledge in Information Technology processes include Portfolio, Project and Product Management and Product Development
  • Working knowledge of Agile and Waterfall methodologies, including test planning, coordination and execution, as well as work-flow concepts
  • Demonstrated ability to effectively communicate in technical and non-technical terms, at all levels, both within and outside the organization
  • Excellent analytical and problem solving abilities
  • Strong customer service skills with the ability to interpret and execute strategy
  • Desired Previous Experience/Education

  • Agile, SAFe, Six Sigma, IIBA certification a plus (ECBA, CCBA, CBAP, CBATL)
  • Any Experience as a senior business or applications analyst in waterfall and/or agile projects
  • Any Experience in an IT position or comparable business unit experience
  • Advanced knowledge in Microsoft Visio
  • Bachelor's Degree in information technology (IT) or a related business field
  • Education Level: None
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


     Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Cincinnati

    Job Segment: Business Process, Developer, Project Manager, Six Sigma, Management, Technology, Marketing

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