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Scrum Master

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt

Line of Business: Digital Technology

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Additional Technology Information: 


Position Summary:

Provide servant-leadership and mentorship to a cross-functional agile team. Apply Lean/Agile principles and frameworks (e.g., Scrum, Kanban Method and Scaled Agile Framework (SAFe)) to guide and serve teams that deliver technology solutions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Facilitate team organization and ceremonies (e.g., sprint planning, daily scrums/stand-ups, sprint/iteration reviews/demos and retrospectives)
  • Coach team members on Agile values/principles, such as collaboration, prioritization, team accountability and transparency
  • Identify and remove any impediments/distractions that interfere with the team’s ability to deliver against their commitments
  • Facilitate the creation and adoption of working agreements and definitions of done, including the use of appropriate tools, standards and best practices
  • Ensure the Kroger Technology team tracks and communicates team progress and metrics to the appropriate audiences
  • Facilitate and enable an environment of collaboration and creativity, and empower the team to self-organize around achieving their commitments
  • Support/empower the Kroger Technology team to make appropriate commitments through story selection and task definition
  • Challenge and enable the Kroger Technology team to continuously improve through intentional Lean and data driven inspect and adapt cycles (retrospectives)
  • Protect the Kroger Technology team from uncontrolled injection of work, and ensure changes are evaluated/intentional
  • Promote quality practices to ensure components, services and applications delivered by the Kroger Technology team meet performance expectations, allow for graceful degradation and are appropriately scalable (vertical or horizontal) for Kroger’s expected growth pattern
  • Escalate associate problems to the team lead/management
  • Ensure that Kroger application lifecycle management tools accurately reflect progress, knowledge and the state of the Kroger Technology teams’ efforts
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

  • Knowledge and practical experience of agile software development methodologies, values, principles, and practices
  • Strong analytical and problem-solving skills with a high attention to detail
  • Ability to coach/empower a team to reach their highest potential
  • Excellent team player and team builder
  • Ability to communicate/collaborate with associates at all levels of the organization and with diverse personality types
  • Ability to build a high-performing team while managing interpersonal conflicts, challenges and opportunities for growth
  • Ability to work with minimal supervision in a very dynamic and time sensitive work environment
  • Ability to understand technical issues at a high level
  • Exceptional communication, organization and time management skills
  • Self motivated, creative and effective in empowering team members to propose solutions to complex problems

Desired Previous Job Experience:

  • Bachelor’s degree in a business or technology-related program
  • 2 years’ experience serving as an active scrum master
  • 2 years’ experience in a software development organization
  • Agile Certification (Certified Scrum Master (CSM), Professional Scrum Master (PSM))
  • Knowledge and practical experience of the Lean methodology, principles and tools

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): [[mfield4]]


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  OH || Cincinnati || 221 E 4th St || 45202 || Kroger General Office || [[mfield2]] || Digital Technology || Employee || Exempt || Full-Time || None 

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