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Sr. Product Manager - eCommerce

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt



Position Summary:

The primary job of a Senior Product Manager (SPM) is to lead a small group of Product Managers and/or Associate Product Managers within a given domain. This includes driving the strategy for that domain, teaching, guiding, setting objectives and key results (OKRs), and ensuring that the OKRs are achieved. While this is not specifically an individual contributor role, there will be times when an SPM will have to lead specific workstreams. Success looks like the ability to successfully guide, inspire, and delegate. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions:

  • Partner with digital stakeholders and consumer insights to develop online shopping product vision, identify capabilities aligned to company strategy and go-to market plans, communicate and create alignment with stakeholders including company officers and senior management
  • Create requirements and future enhancements roadmap to support plans to grow online sales, deliver differentiated personalized experiences, and increase household engagement and spend
  • Create highly collaborative working environments partnering with Merchandising, Retail Operations, Key Retailing, Divisions, Marketing, Creative Services, Media Services, 84.51, and Kroger Technology
  • Model Agile principles to increase speed and frequency of delivery by maintaining and communicating groomed backlog, providing 1-N prioritization for backlog and set criteria for Minimum Viable Product
  • Provide leadership direction to direct and matrixed core team members, incorporating feedback from across all functions within eCommerce product strategy and roadmap
  • Create, maintain and communicate product roadmaps including near-term delivery/releases and 1-2 year product evolution
  • Define product strategy, features and criteria for evaluating vendors/partners to make ongoing buy-build or partner decisions
  • Identify opportunities to create best-in-class capabilities leveraging customer feedback, team knowledge and expertise, and connecting to company strengths and resources
  • Develop the plan and deliver breakthrough experiences to market working with technical and non-technical partners
  • Measure, improve and continuously deliver to production
  • Travel to work locations to attend company meetings
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications: 

  • Bachelor’s degree in Computer Science, Business, Management or equivalent practical experience
  • 5+ years’ software development or product management experience in a digital business with demonstrated success delivering new products and experiences to market
  • Exceptional communication, organization, and analytical skills
  • Experience leading and managing a team with direct and indirect reports
  • Demonstrated experience creating and using strategy to solve complex problems
  • Ability to identify metrics and key performance measures and use data to drive decisions which enhance the customer experience

Desired Previous Job Experience:

  • 3+ years eCommerce experience at a retailer with brick and mortar stores
  • Experience with iterative product development (Agile)
  • Experience using Atlassian products


Education Level: Bachelor's Desired
Required Travel: Up to 25%
Required Certifications/Licenses: None
Position Type: Full-Time
 Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States.  Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  OH || Cincinnati || 221 E 4th St || 45202 || Kroger General Office || [[mfield2]] || Digital || Employee || Exempt || Full-Time || None 

Nearest Major Market: Cincinnati

Job Segment: Merchandising, Manager, Marketing Manager, Computer Science, Marketing, Retail, Management, Technology