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eCommerce Analytics Manager

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Exempt



Position Summary

Develop and deliver strategic, novel and custom workforce insights and forward-looking projections generated from sound data analytics/methodology (data science), which facilitate informed decisions aligned to company strategy. Create innovative methods to discover new insights from eCommerce data/84.51 customer data to support the eCommerce efforts. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Develop strategic and innovative analytics/insights that illustrate, measure, and explore current/future business practices
  • Provide innovative recommendations to senior leadership to maintain competitive advantage based on industry insights
  • Create and leverage algorithms to drive recommendations to senior leaders for key initiatives
  • Lead predictive analytics and partner with 84.51 to drive insights
  • Assist in development of software applications and Solutions; collaborate on programming developments and machine learning
  • Lead insights through data visualization and communication through technical/non-technical versions
  • Build a partnership with company leaders to generate business solutions
  • Lead collection/delivery of insights in response to requests from leaders; produce innovative recommendations that align to strategic business priorities
  • Collaborate with cross-functional business partners to ensure data insights are aligned to other analytics
  • Lead efforts to collect, maintain, enhance, and calculate workforce key performance indicators
  • Optimize processes to deliver regularly scheduled reports that adapt to ongoing organizational changes
  • Serve as liaison across the organization on eCommerce metrics, analytics and reporting; provide thought leadership on actionable results from eCommerce insights
  • Partner with 84.51 and Digital to merge associate/customer data to produce cross-functional insights to avoid negative business impacts/enhance positive impacts
  • Travel to present/implement plans against eCommerce insights
  • Minimum Position Qualifications

  • 5+ years years of data analysis experience; focus on statistical methodology
  • Any experience using statistical data programming language (R, Python), database querying language (SQL, Alteryx) and Tableau for data visualization/communication
  • Advanced analytical, investigative and problem-solving skills
  • Proficient understanding of statistics and using algorithms for predictive performance
  • Knowledge of data wrangling and ability to make recommendations on solutions
  • Ability to synthesize complex data/analytics into visually appealing, easy to understand recommendations
  • Knowledge of Kroger information systems
  • Excellent interpersonal communication skills; ability to influence at all levels of an organization
  • Strong presentation skills; ability to effectively persuade/influence others
  • Advanced proficiency in Microsoft Office
  • Demonstrated ability to maintain confidentiality and protect sensitive information
  • Demonstrated ability to manage multiple priorities
  • Desired Previous Experience/Education

  • Working knowledge of eCommerce data systems
  • Understanding of our eCommerce Strategies
  • Ability to create and test hypotheses

    Education Level: None
    Required Travel: Up to 25%
    Required Certifications/Licenses: None
    Position Type: Full-Time
     Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West


    Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee more nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


    Company Overview
    Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States.  Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     Posting Notes:  OH || Cincinnati || 1014 Vine Street || 45202 || Kroger General Office || [[mfield2]] || Accounting; Digital; Digital/e-Commerce; Finance; Management; Technology Strategy & Architecture; Technology Transformation; e-Commerce || Employee || Exempt || Full-Time || None 

    Nearest Major Market: Cincinnati

    Job Segment: Data Analyst, Analytics, Information Systems, Developer, Manager, Data, Management, Technology