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THD Experience Seasonal Guest Services - Turkey Hill Experience - Guest Services - Seasonal

Company Name: Turkey Hill Dairy
Position Type: Seasonal/Temporary
FLSA Status: Non-exempt



Position Summary:

Responsible for greeting visitors, escorting guests to exhibits and answering general questions at the Turkey Hill Experience. Ensure visitors’ needs are met and they have an enjoyable “experience.” Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR) and our Customer 1st strategy. Provide leadership that embodies our 7 Manufacturing High Performance Work System principles. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Ensure that guests stand in an orderly fashion before doors open and guests enter.
  • Ensure no one enters without a ticket.
  • Restock exhibits with supplies needed for day-to-day operations.
  • Stock shelves, racks, cases, bins and tables with merchandise.
  • Arrange merchandise displays to attract customers as instructed by the supervisor.
  • Ensures world-class service is provided to each and every visitor.
  • Must become familiar with all aspects of The Experience, including company history and facility layout.
  • Follow established programs, policies and practices to produce safe quality foods that meet regulatory and company requirements.
  • Support the development, implementation, maintenance and ongoing improvement of the SQF 2000 Systems.
  • Accountable to the Kroger Manufacturing Food Safety and Quality Principles.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Must be at least 16 years of age
  • Must have a pleasant personality and neat appearance
  • Must be customer-service oriented and greet guests with excitement and enthusiasm
  • Must be able to assist guests with special needs
  • Proven ability to work well under pressure and treat guests with respect
  • Must be able to work in crowded venues and handle multiple situations simultaneously
  • Ability to speak clearly and professionally in front of large groups of guests
  • Ability to work evenings, weekends and holidays and during special events
  • Must be a good listener in order to understand and respond to questions from guests

Desired Previous Job Experience:

  • Experience in hospitality or tourism
  • Experience in retail


Education Level: High School Diploma/GED Desired
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening

Regions: Any


Jobs at Kroger Manufacturing: Through quality products, strong individual commitments and team spirit, Kroger has been established as a leader in the manufacturing industry. Kroger Manufacturing provides career development programs aligned with aspirations in Engineering, Process Management, Information Systems, Quality Assurance, Operations Management, Human Resources, Finance and Procurement. Our work force programs provide technically challenging rotations with cross-functional teams, plants and locations to allow our Associates to learn from some of the brightest minds in the business. Experience and training combined with mentoring and guidance from plant sponsors prepare our Associates with the skills and leadership behaviors needed to achieve a successful career at Kroger.


Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  PA || Columbia || 301 Linden Street || 17512 || Turkey Hill Dairy || None || Customer Service || Seasonal/Temporary || Non-Exempt || Part-Time || None 

Nearest Major Market: Lancaster

Job Segment: Seasonal, Bank, Banking, Food Safety, Retail, Finance, Quality, Part Time