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Technology Analyst

Company Name: Kroger General Office
Position Type: Employee
FLSA Status: Non-Exempt

Line of Business: Digital Technology

See what life is like at Kroger Technology




Additional Technology Information: 


Position Summary:

This position is responsible for ongoing Operations support, working collaboratively with all available support staff to ensure a timely, proactive approach to problem recognition and resolution. Utilizing available software tools, acquired knowledge/expertise and documented procedures, the individual will be responsible for identifying issues and taking action for resolution. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

The Teams in this area include:

  • Enterprise Backup/Recovery (support of Kroger enterprise backup / recovery platforms for Mainframe and open systems solutions.)
  • Enterprise Collaboration Platform Services (support of Kroger enterprise collaboration platforms i.e, email, calendaring, instant messaging, mobile communications infrastructure, and portal).
  • Enterprise DBA Platform Services
  • Enterprise Desktop Engineering Services
  • Enterprise Network Engineering Services
  • Enterprise Storage Platform Services
  • Identity Management, Enterprise Directory Services, encryption.
  • Enterprise Web Engineering Services (support of Kroger enterprise web platforms MS eCommerce service, IBM websphere, IBM HIS / Apache, tomcat, JBOSS, and portal).
  • Integration Services
  • Mainframe MVS and VSE Platform Services
  • UNIX AS/400 Platform Services
  • Windows/Citrix/Directory Services
  • Information Security

Essential Job Functions:

  • Monitor systems and management consoles and tools for service interruptions or delays.
  • Monitor system performance.
  • Address and resolve all infrastructure system failures.
  • Perform system reboots/restarts.
  • Perform disaster recovery backup procedures.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Proven PC skills in Windows XP, Microsoft Word and Excel Spreadsheets.
  • Proven communication and presentation skills to effectively communicate information to customers and to all levels within the organization.
  • May be required to work every other weekend.
  • Strong customer service skills.

Desired Previous Job Experience

  • Associates degree in IS or related equivalent work experience in an Information Systems position.
  • Operations and/or support services background, such as Support Center Analyst.
  • Some prior experience in adjacent technologies.

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): [[mfield4]]


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. As the largest traditional grocery chain in the U.S. and one of the world's largest retailers, we employee nearly half a million Associates across 35 states. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  KS || Hutchinson || 2700 E 4Th Ave || 67501 || Kroger General Office || [[mfield2]] || Kroger Technology/Digital || Employee || Non-Exempt || Full-Time || None 

Nearest Major Market: Wichita

Job Segment: Engineer, Mainframe, Information Systems, Database, DBA, Engineering, Technology

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