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Store Leader

Department: JDMS Store Management
Post End Date:
Position Type: Employee
Position Reports To: District Manager
Position Supervises: Store team
Pay Level:
FLSA Status: Exempt



Position Summary

Responsible to make daily assessments of the store's ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Manage the overall day-to-day operations of the store, including training and developing effective store associates to achieve desired sales and profit results. Coach and develop all store associates through both formal and informal interactions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Lead store teams in the planning, implementation and execution of merchandising and operation initiatives having the store customer ready every day
  • Work with store assistant store leaders, department leaders and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation
  • Achieve/exceed weekly, period, and annual sales, revenue and profit budgets, as well as other targeted goals
  • Drive cost-effective sales by working with store assistant leaders and department leaders to produce and maximize sales and profits, reduce shrink and improve each store department's contribution
  • Discuss store-level financial performance, including developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety) with store assistant leaders and department leaders
  • Understand and react to the competitive landscape within the district and store
  • Demonstrate inclusionary leadership, expect inclusive behavior from associates and support the efforts of the store, district and division Our Promise teams
  • Utilize field Merchandising teams to enable store departments to achieve financial goals and ensure communication, implementation and execution of division marketing plans
  • Promote and support strong relationships with local community organizations that the store serves
  • Build a proactive and productive relationship with union officials if the store is covered by a collective bargaining agreement (CBA)
  • Communicate all necessary information to store associates enabling them to effectively carry out their duties
  • Oversee and manage store staffing, retention and turnover reduction
  • Provide timely feedback to store associates on individual and department performance
  • Manage labor and supply costs daily to meet customer service and financial targets
  • Ensure compliance with laws, regulations and division policies
  • Achieve and maintain a satisfactory level of technical and professional skills or knowledge in position and/or related areas; keep up with current developments and trends in areas of expertise
  • Ensure associates comply with laws and regulations applicable to the company
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • High School Diploma or GED
  • 3+ years of experience and satisfactory performance appraisals as an assistant store leader or in another position at the same pay level or above
  • Successful completion of the applicable division's Leadership Essentials Program
  • Desired Previous Experience/Education

  • Bachelor's Degree
  • Any supervisory experience
  • 3+ years of experience as an assistant store leader
  • 3+ years of retail experience
  • Any experience overseeing financial responsibilities, including budget preparation and management

    Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

    Education Level: Bachelor's Desired
    Required Travel: Up to 25%
    Required Certifications/Licenses: None

    Regions: South




    Nearest Major Market: Little Rock

    Job Segment: Retail Manager, Store Manager, Merchandising, Law, Retail, Legal

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