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Senior Asset Protection Specialist

Company Name: Quality Food Centers
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary

Protect company assets by effectively executing safety, inventory recovery and theft reduction programs. Assist with reducing lost inventory, time, and assets and monitor surveillance equipment and systems. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Support district Asset Protection (AP) managers in the implementation and oversight of AP initiatives. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Conduct plainclothes surveillance to detect internal and external loss within a store environment
  • Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
  • Assist in recruiting, screening, selection, training and scheduling of AP specialists in conjunction with district AP managers
  • Coach and provide feedback/skill development support for AP specialists and provide input on performance reviews
  • Review AP case management system entries weekly for completion, accuracy and integrity; coach AP specialists on reporting and decision making
  • Work closely with the organized retail crime (ORC) investigator to identify training opportunities for AP specialists related to identifying booster activity and conducting booster interviews
  • Comply with all federal, state and local laws, as well as company policies and procedures
  • Identify/resolve conditions and behaviors that affect shrink, safety and profitability by auditing for compliance and communicating awareness
  • Conduct physical security checks; make recommendations to prevent loss and improve profitability
  • Partner with law enforcement and prepare case reports for criminal prosecution and complete thorough reports on all AP related activities; testify in court and labor hearings on behalf of the company
  • Serve as a district and division liaison to identify and develop solutions and heightened awareness of asset protection opportunities
  • Support district AP managers in the execution of asset protection initiatives
  • Ensure the implementation and effectiveness of asset protection strategies at store level
  • Test functionality of store asset protection equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
  • Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
  • Physical demands include, but are not limited to, frequently standing and/or walking for long periods of time
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • High School Diploma or GED
  • 2+ years of retail AP experience
  • Excellent oral/written communication skills
  • Exceptional customer service skills
  • Demonstrated ability to train others and maintain integrity, honesty and professionalism
  • Ability to diffuse confrontational situations
  • Desired Previous Experience/Education

  • Bachelor's Degree
  • Wicklander Certification
  • Any multi-store AP experience
  • Operational knowledge of CCTV systems
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    Education Level: High School Diploma/ GED Required
    Required Certifications/Licenses: None
    Position Type: Full-Time 
    Shift(s): [[mfield4]]

    Regions: West


     

    Jobs at QFC: QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  WA || Bellevue || 10112 NE 10th St || 98004 || Quality Food Centers || None || Asset Protection || Employee || Non-Exempt || Full-Time || None 


    Nearest Major Market: Seattle
    Nearest Secondary Market: Bellevue

    Job Segment: Asset Protection, Loss Prevention, Compliance, Retail, Security, Legal

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