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e-Commerce Department Lead

Company Name: Quality Food Centers
Position Type: Employee
FLSA Status: N/A

 

 

Position Summary

Assist the Store e-Commerce manager in managing the day-to-day operation of the stores e-Commerce department. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
  • Perform responsibilities required of selectors and customer attendants as needed per company guidelines
  • Train all functions and duties of the selector and customer attendant roles
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
  • Assist with scheduling to meet operational and associates needs
  • Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
  • Print and distribute order labels, including orders for perishable departments
  • Troubleshoot e-Commerce equipment and devices
  • Maintain level of supplies needed to perform necessary duties
  • Maintain organization and cleanliness of staging areas and equipment
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
  • Perform required opening and closing procedures
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team
  • Provide feedback on team members daily performance and annual performance reviews
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
  • Minimum Position Qualifications

  • Proven supervisory experience
  • Ability to read shelf tags
  • Basic knowledge of computers
  • Excellent oral/written communication skills
  • Basic math skills (i.e., counting, addition, and subtraction)
  • Self-directed, ability to execute projects with minimal supervision
  • Desired Previous Experience/Education

  • Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
  •  

    Education Level: None
    Required Certifications/Licenses: None
    Position Type: Part-Time 
    Shift(s): Day; Evening

    Regions: West


     

    Jobs at QFC: QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you’re interested in joining the QFC team, we encourage you to complete an online application today.

     

    Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

     

     Posting Notes:  WA || Seattle || 1531 NE 145th St. || 98155 || Quality Food Centers || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None 

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