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e-Commerce Department Lead

Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary:

Assist in managing the day-to-day operation of the store’s e-Commerce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
  • Ensure team members are adhering to local, state, and federal laws, food safety procedures, and company guidelines are followed.
  • Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
  • Train all functions and duties of the Selector and Customer Attendant roles.
  • Act as the person in charge of the e-Commerce participant.
  • Assist with scheduling to meet operational and associates’ needs.
  • Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
  • Print and distribute order labels, including orders for perishable departments.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain level of supplies needed to perform necessary duties.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Report pricing, scanning, item location discrepancies and invalid temperature types.
  • Perform required opening and closing procedures.
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.
  • Provide feedback on team associates daily performance and annual performance reviews.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications & Education Requirements:

  • Effective communication skills.
  • Basic knowledge of computers.
  • Basic knowledge of math (adding and subtracting).
  • Ability to work without supervision.
  • Ability to read shelf tags.
  • Proven supervisory experience.
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day.
  • Must be able to stand for extended periods of time and/or walk constantly.
  • Ability to stoop, kneel, or crouch several times per hour.

Desired Previous Job Experience/Education:

  • Experience as a cashier.
  • Experience in a production oriented environment.
  • Experience in a warehouse environment.
  • Experience stocking shelves.

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Evening

Regions: West

 


Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.

 

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  CA || Irvine || 6300 Irvine Blvd || 92620 || Ralphs || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None 

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