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Service Deli Assistant Manager

Company Name: Ralphs
Position Type: Employee
FLSA Status: Non-Exempt

 

 

Position Summary:

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli department in the absence of the Service Deli Manager. Support the day-to-day functions of the Deli operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
  • Promote trust and respect among associates.
  • Communicate company, department, and job specific information to associates.
  • Empower associates to meet or exceed targets through collaboration and teamwork.
  • Ensure adequate scheduling to manage customer volume throughout hours of operation.
  • Help to train and develop associates on performance of their job.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions and making suggestions regarding products sold within the department and throughout the store.
  • Slice deli meats and cheeses to customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
  • Offer product samples to help customers discover new items or products they inquire about.
  • Inform customers of deli specials.
  • Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
  • Prepare foods according to the food temperature logs and follow cooking instructions.
  • Display a positive attitude and sense of urgency.
  • Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect the Deli.
  • Implement the period promotional plan for the department.
  • Stay current with present, future, seasonal and special ads.
  • Help to monitor and control expenses for the department.
  • Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
  • Help ensure pricing accuracy.
  • Train department associates on inventory/stocking, CAO and Key Retailing.
  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
  • Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • 18 years of age
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations

Desired Previous Job Experience

  • Deli experience
  • Second language (speaking, reading and/or writing)

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time 
Shift(s): Day; Evening

Regions: West

 


Jobs at Ralphs: At Ralphs, our people make us who we are. They are more than just our associates, they’re part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.

 

Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.  At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®.  We are committed to creating #ZeroHungerZeroWaste communities by 2025.  Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  CA || Manhattan Beach || 2700 N Sepulveda Blvd || 90266 || Ralphs || [[mfield2]] || Customer Service; Deli/Bakery; Store Operations || Employee || Non-Exempt || Part-Time || None 


Nearest Major Market: Los Angeles

Job Segment: Service Manager, Assistant Manager, Food Safety, Manager, Customer Service, Management, Quality, Part Time

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