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Pharmacy Manager

Department: RAL Pharmacy
Position Type: Employee
Position Reports To: Pharmacy Coordinator
Position Supervises: Clerks, Technicians, Interns, Pharmacists
Pay Level: Union
FLSA Status: Non-Exempt



Position Summary:

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Perform all functions of a Staff Pharmacist and act as a role model for the pharmacy team.
  • Appropriately handle customer complaints and direct workflow to reduce customer wait times.
  • Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the Division Pharmacy Department.
  • Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements.
  • Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill-on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures.
  • Comply with all Corporate mandated Controlled Substance Operating Procedures.
  • Monitor third party or insurance profitability. Able to handle third party problems, rejections, and audits in a timely fashion.
  • Responsible for scheduling all pharmacy staff members in a manner to help control or avoid unnecessary labor costs.
  • Maintain all pharmacy records required by state and federal laws and company policies.
  • Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
  • Able to perform effective detailing visiting local physicians and other community targets.
  • Responsible for promoting, implementing, and participating in public health initiatives and disease state management services.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Minimum 21 years of age
  • B.A./B.S. or Pharm.D. degree in pharmacy and a registered pharmacist license
  • License must be in good standing
  • Minimum 2-3 years related retail experience or equivalent combination of education and experience
  • Proven leadership skills
  • Ability to read and interpret prescriptions and documents
  • Ability to write routine reports and correspondence
  • Commitment to providing excellent customer service
  • Ability to travel independently
  • Ability to preserve confidentiality of information
  • Ability and willingness to continue education as necessary
  • Participation in clinical programs following company sponsored training

Desired Previous Job Experience

  • Completion of a PGY-1 Residency
  • Relevant Pharmacy Board Certification(s)
  • Equivalent combination of education and experience in business management


Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: Pharmacy Degree (BS-Pharmacy/PharmD) Required
Required Certifications/Licenses: Pharmacy Board License
Shift(s): Day; Evening; Overnight

Regions: West






Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles

Job Segment: Pharmacy, Manager, Public Health, Business Manager, Healthcare, Customer Service, Management

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