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Insurance Specialist - Nashville - FT

Company Name: The Little Clinic
Position Type: Employee
FLSA Status: Non-Exempt



Position Summary:

Insurance Specialist should possess a thorough working knowledge of the revenue cycle management process. Position is required to be a role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. The Insurance Specialist is responsible for the research and resolution of aging account receivables to that are either unpaid or incorrectly paid.

Essential Job Functions:

  • Analyze, audit and resolve claims outstanding, denied, or incorrectly paid
  • Review and respond to payer correspondence.
  • Submit appeals as needed for denied claims.
  • Contact insurance companies and navigate payer websites in order to secure and expedite insurance payments.
  • Resolves patient billing inquiries.
  • Document in detail all actions taken in accounts receivable system.
  • Meet productivity expectations as outlined by supervisor.
  • Recognize, document and notify Team Lead of trends resulting in nonpayment or incorrectly paid claims.
  • Answer and resolve inbound calls from insurance carriers.
  • Participate in process improvement initiatives as needed.
  • Keep current with Medicare and other third party administrators regulations and procedures.
  • Manage any special projects requested by supervisor or team lead.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • High school diploma
  • 1+ year of insurance follow-up including working knowledge of the appeals resolution process
  • Strong written, and verbal communication skills
  • Analytical and problem solving capabilities with close attention to detail.
  • Excellent organizational and follow-up skills
  • Thorough working knowledge of revenue cycle management including medical terminology,ICD-9, ICD-10, CPT-4 coding, Medicare reimbursement guidelines, billing and collection practices
  • Ability to read and interpret EOB's
  • Highly self-motivated, with ability to work independently and meet deadlines
  • Ability to remain flexible during times of change and adjusts promptly and effectively
  • Must be able to learn, understand, and apply new technologies


Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Any




The Little Clinic Jobs: At The Little Clinic our locations are staffed by board-certified nurse practitioners or physician assistants and patient care technicians to provide high-quality, convenient healthcare at an affordable price. The primary focus of our healthcare team is to promote health and wellness through appropriate diagnosis, treatment and patient education. The Little Clinic nurse practitioners and physician assistants are fully qualified to diagnose and treat common illnesses and minor injuries, prescribe medications, conduct tests, interpret lab results, provide wellness and preventive care, perform physical examinations and health screenings and administer vaccinations and injections. We’re growing and actively looking for qualified applicants to help us continue to provide high-quality healthcare and stellar service to our patients.


Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


 Posting Notes:  TN || Nashville || 2620 Elm Hill Pike || 37214 || The Little Clinic || None || Accounting; Health Care (The Little Clinic); Insurance & Claims || Employee || Non-Exempt || Full-Time || None  

Nearest Major Market: Nashville

Job Segment: Medical, Bank, Banking, Accounts Receivable, Patient Care, Healthcare, Finance