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Store Manager

Date: Jan 12, 2018

Location: Pottstown, PA, US, 19464

Company: Kroger

Company Name: Turkey Hill
Position Type: Employee
FLSA Status: Exempt

 

 

Position Summary:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers toreturn. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. To implement and coordinate plans,in store, to achieve the sales, profitability and growth objectives of the Division. To carry out and enforce Company policies and merchandising programsand the supervision, training and development of all team members. To promote and maintain good customer and community relations. Demonstrate the company'score values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Complete responsibility for total store operation taking whatever action necessary, within the scope of authority, to achieve total store sales andprofit objectives.
  • Provides leadership by setting a positive example for effective performance, initiative and service.
  • Implements plans for the accomplishment of sales and profit objectives.
  • Follows through and enforce the division's programs for controlling store operations.
  • Oversees programs designed to achieve profit objectives.
  • Ensure proper use and maintenance of store facilities and equipment.
  • Promote effective communications among all team members.
  • Keeps District Advisor informed of issues, problems and or concerns.
  • Implements Company merchandising plans which lead to the accomplishment of sales objectives.
  • Follows through on the District Advisor's plans and directives for utilizing store facilities.
  • Uses display equipment and materials properly.
  • Does store walk and checks perishable departments often
  • Checks local competition often.
  • Is responsible for adjusting orders based on current business conditions.
  • Recruits, interviews, employs and orients team members.
  • Ensures that all new team members are properly trained.
  • Promotes continuous training programs for all team members
  • Coaches and develops team members as necessary through proper leadership skills
  • Encourages team member interest and self-development.
  • Directs efforts of all team members assigned, directly or indirectly
  • Carries out a program for customer service, favorable store and company image and customer satisfaction.
  • Creates customer goodwill by maintaining desirable shopping conditions, giving good service and by handling customer issues/complaints according tocompany policy.
  • Monitors customer services as performed by all team members.
  • Ability and willingness to perform team members duties as needed.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Strong customer service skills
  • Prior leadership experience
  • Willingness and ability to lead others through coaching and development

Desired Previous Job Experience:

  • College degree

 

Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): Day; Evening; Overnight

Regions: Any; General Office- Cincinnati; Mid-Atlantic; Midwest; Mountain; South; West


 

Turkey Hill Minit Markets Jobs: Turkey Hill Minit Markets is always looking for exceptional Associates to work in our convenience stores and at our corporate office in Lancaster, Pennsylvania. We offer competitive wages and benefits, a flexible schedule and room for career advancement. If you're interested in a job opportunity with Turkey Hill Minit Markets, we welcome you to complete an online application today.
 

 

Company Overview
Kroger Family of Companies employs nearly 443,000 associates who serve customers in 2,796 retail food stores under a variety of local banner names in 35 states and the District of Columbia.  Kroger and its subsidiaries operate an expanding ClickList offering – a personalized, order online, pick up at the store service – in addition to 2,253 pharmacies, 787 convenience stores, 324 fine jewelry stores, 1,439 supermarket fuel centers and 38 food production plants in the United States.  Kroger is recognized as one of America’s most generous companies for its support of more than 100 Feeding America food bank partners, breast cancer research and awareness, the military and their families, and more than 145,000 community organizations including schools. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

 Posting Notes:  PA || Pottstown || 3051 E High St || 19464 || Turkey Hill || [[mfield2]] || Customer Service; Retail Operations; Store Management || Employee || Non-Exempt || Full-Time || None 

 


Nearest Major Market: Philadelphia

Job Segment: Retail Manager, Retail Operations, Store Manager, Merchandising, Retail